If my item is damaged, do I have to pay to send it back to you?

No. If your order arrives damaged please contact us and we will get it resolved.

Depending in the size & weight of the item we will either offer you a pre-paid return label or we will organize a collection/swap out.

Please do not send any item back until you have contacted us and received our instructions. We cannot repay return postage for items returned without our approval.

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